We look forward to seeing you around the coming of Karmapa in August.
It appeared to us recently that our website did not put forward the precise conditions of cancellation and refunding as described in detail in our Terms and Conditions.
In order not to jeopardize the financial balance of the event, it was planned to no longer allow refunds 30 days before the opening, ie as from July 10th.
We have decided to soften this system and to offer you 20 more days of freedom of action by delaying this deadline to July 31st.
Please note that the 15% withholding of the purchase price of the ticket to cover administrative and management costs still applies.
From August 1st, the cancellation of the order by the buyer will no longer give rise to any refund unless there is a case of force majeure.
By this date, the cancellation procedure remains autonomous on your part: at the bottom of the mail you received containing your tickets, simply follow the link “manage my order”.
Hopefully you will not need this extra cancellation period (we look forward to seeing you attend!)
The Team of Montchardon